Financial assistance and temporary waivers

We understand replacing old log burners with new, cleaner forms of heating can be costly. That’s why we provide options like subsidies and temporary waivers, and why we have adopted Healthier Homes Canterbury as proposed in our Long-Term Plan.  We urge anyone struggling to contact us on 0800 329 276 because we don’t want anyone to be cold at home.

Subsidies

Check your eligibility for a subsidy by selecting the drop-down menu for where you live below.  If you are eligible, your first step would be to contact either Community Energy Action Charitable Trust or EnergySmart (depending on where you live).  They will book a home energy check for your property and assess your needs, then apply for an Environment Canterbury subsidy on your behalf. Subsidies range from $500 to $5000 and, in some cases, may cover the full costs of replacing an old burner.

Rangiora eligibility

You or someone in your household (owner or tenant) must have one or more of the following:

  • a current Community Services Card; or
  • combined SuperGold Card and Community Services Card; or
  • just miss out on being eligible for a Community Services Card by $5,000 or less (IRD proof of income required); or
  • receive working for families assistance; or
  • receive a rates rebate for the current financial year; or
  • receive a disability support pension.

Note:

Other evidence of financial hardship is considered on a case by case basis. Please contact us to discuss.

Health referrals in conjunction with demonstrable low income are also useful.

Your wood burner must be:

  • an older-style burner that is coming up to being 15 years old (due for replacement); and
  • situated in the main living area.

Note:

If there are other heating sources (heat pump/gas or pellet fire) in the main living area, you may be eligible, especially if these are not adequately heating this area of your home.

From 1 November 2017, if your wood burner is an older-style wood burner and it is older than 15 years (it has expired) assistance is still available to upgrade to either a heat pump, an ultra-low emission pellet fire or ultra-low emission wood burner.

Your property must:

  • be located in the Rangiora Clean Air Zone (visit Canterbury Maps if you’re not sure); and
  • not have previously received financial support from Environment Canterbury towards heating replacement (clean heat loans for heating or home heating subsidy).

You should contact: 

Kaiapoi eligibility

You or someone in your household (owner or tenant) must have one or more of the following:

  • a current Community Services Card; or
  • combined SuperGold Card and Community Services Card; or
  • just miss out on being eligible for a Community Services Card by $5,000 or less (IRD proof of income required); or
  • receive working for families assistance; or
  • receive a rates rebate for the current financial year; or
  • receive a disability support pension.

Note:

Other evidence of financial hardship is considered on a case by case basis. Please contact us to discuss.

Health referrals in conjunction with demonstrable low income are also useful.

Your wood burner must be:

  • an older style burner that is coming up to being 15 years old (due for replacement); and
  • situated in the main living area.

Note:

If there are other heating sources (heat pump/gas or pellet fire) in the main living area, you may be eligible, especially if these are not adequately heating this area of your home.

From 1 November 2017, if your wood burner is an older-style wood burner and it is older than 15 years (it has expired) assistance is still available to upgrade to either a heat pump, an ultra-low emission pellet fire or ultra-low emission wood burner.

Your property must:

  • be located in the Kaiapoi Clean Air Zone (visit Canterbury Maps if you’re not sure); and
  • not have previously received financial support from Environment Canterbury towards heating replacement (clean heat loans for heating or home heating subsidy).

You should contact: 

Christchurch eligibility

You or someone in your household (owner or tenant) must have one or more of the following:

  • a current Community Services Card; or
  • combined SuperGold Card and Community Services Card; or
  • just miss out on being eligible for a Community Services Card by $5,000 or less (IRD proof of income required); or
  • receive working for families assistance; or
  • receive a rates rebate for the current financial year; or
  • receive a disability support pension.

Note:

Other evidence of financial hardship is considered on a case by case basis. Please contact us to discuss.

Health referrals in conjunction with demonstrable low income are also useful.

Your wood burner must be:

  • situated in the main living area; and
  • an older-style burner.

Note:

If there are other heating sources (heat pump/gas or pellet fire) in the main living area, you may be eligible, especially if these are not adequately heating this area of your home.

From 1 November 2017, if your wood burner is an older-style wood burner (it has expired) assistance is still available to upgrade to either a heat pump, an ultra-low emission pellet fire or an ultra-low emission wood burner.

Your property must:

  • be located in the Christchurch Clean Air Zone (visit Canterbury Maps if you’re not sure); and
  • not have previously received financial support from Environment Canterbury towards heating replacement (clean heat loans for heating or home heating subsidy).

You should contact: 

Ashburton eligibility

You or someone in your household (owner or tenant) must have one or more of the following:

  • a current Community Services Card; or
  • combined SuperGold Card and Community Services Card; or
  • just miss out on being eligible for a Community Services Card by $5,000 or less (IRD proof of income required); or
  • receive working for families assistance; or
  • receive a rates rebate for the current financial year; or
  • receive a disability support pension.

Note:

Other evidence of financial hardship is considered on a case by case basis. Please contact us to discuss.

Health referrals in conjunction with demonstrable low income are also useful.

Your wood burner must be:

  • an older style burner that is coming up to being 15 years old (due for replacement); and
  • situated in the main living area.

Note:

If there are other heating sources (heat pump/gas or pellet fire) in the main living area, you may be eligible, especially if these are not adequately heating this area of your home.

From 1 November 2017, if your wood burner is an older-style wood burner and it is older than 15 years (it has expired) assistance is still available to upgrade to either a heat pump, an ultra-low emission pellet fire or ultra-low emission wood burner.

Your property must:

  • be located in the Ashburton Clean Air Zone (visit Canterbury Maps if you’re not sure); and
  • not have previously received financial support from Environment Canterbury towards heating replacement (clean heat loans for heating or home heating subsidy).

You should contact: 

Geraldine eligibility

You or someone in your household (owner or tenant) must have one or more of the following:

  • a current Community Services Card; or
  • combined SuperGold Card and Community Services Card; or
  • just miss out on being eligible for a Community Services Card by $5,000 or less (IRD proof of income required); or
  • receive working for families assistance; or
  • receive a rates rebate for the current financial year; or
  • receive a disability support pension.

Note:

Other evidence of financial hardship is considered on a case by case basis. Please contact us to discuss.

Health referrals in conjunction with demonstrable low income are also useful.

Your wood burner must be:

  • situated in the main living area; and
  • an older-style burner due for replacement (older-style burners can no longer be used from 1 January 2020, or from when a house is sold – whichever is sooner).

Note:

If there are other heating sources (heat pump/gas or pellet fire) in the main living area, you may be eligible, especially if these are not adequately heating this area of your home.

Your property must:

  • be located in the Geraldine Clean Air Zone (visit Canterbury Maps if you’re not sure); and
  • not have previously received financial support from Environment Canterbury towards heating replacement (clean heat loans for heating or home heating subsidy).

You should contact: 

Timaru eligibility

You or someone in your household (owner or tenant) must have one or more of the following:

  • a current Community Services Card; or
  • combined SuperGold Card and Community Services Card; or
  • just miss out on being eligible for a Community Services Card by $5,000 or less (IRD proof of income required); or
  • receive working for families assistance; or
  • receive a rates rebate for the current financial year; or
  • receive a disability support pension.

Note:

Other evidence of financial hardship is considered on a case by case basis. Please contact us to discuss.

Health referrals in conjunction with demonstrable low income are also useful.

Your wood burner must be:

  • an older style burner that is coming up to being 15 years old (due for replacement); and
  • situated in the main living area.

Note:

If there are other heating sources (heat pump/gas or pellet fire) in the main living area, you may be eligible, especially if these are not adequately heating this area of your home.

From 1 November 2017, if your wood burner is an older-style wood burner and it is older than 15 years (it has expired) assistance is still available to upgrade to either a heat pump, an ultra-low emission pellet fire or ultra-low emission wood burner.

If you have a low emission wood burner, it can be used until it is 15 years old or until 1 January 2019, whichever is later.  When it requires replacing, financial assistance is available.

Your property must:

  • be located in the Timaru Clean Air Zone (visit Canterbury Maps if you’re not sure); and
  • not have previously received financial support from Environment Canterbury towards heating replacement (clean heat loans for heating or home heating subsidy).

You should contact: 

Read about our temporary waiver initiative.

Waimate eligibility

Note: Due to high demand, we are not currently accepting further applications for subsidies in the Waimate clean air zone.  We encourage low-income homes who meet the criteria to wait where possible and apply in a future year, or consider other options such as temporary waivers or Healthier Homes Canterbury.  Call us on 0800 329 276 for personalised advice.

You or someone in your household (owner or tenant) must have one or more of the following:

  • a current Community Services Card; or
  • combined SuperGold Card and Community Services Card; or
  • just miss out on being eligible for a Community Services Card by $5,000 or less (IRD proof of income required); or
  • receive working for families assistance; or
  • receive a rates rebate for the current financial year; or
  • receive a disability support pension.

Note:

Other evidence of financial hardship is considered on a case by case basis. Please contact us to discuss.

Health referrals in conjunction with demonstrable low income are also useful.

Your wood burner must be:

  • situated in the main living area; and
  • an older-style burner due for replacement (older-style burners can no longer be used from 1 January 2020, or from when a house is sold – whichever is sooner).

Note:

If there are other heating sources (heat pump/gas or pellet fire) in the main living area, you may be eligible, especially if these are not adequately heating this area of your home.

Your property must:

  • be located in the Waimate Clean Air Zone (visit Canterbury Maps if you’re not sure); and
  • not have previously received financial support from Environment Canterbury towards heating replacement (clean heat loans for heating or home heating subsidy).

You should contact: 

Temporary waivers

Some households facing difficult circumstances may get a temporary waiver, enabling them to use their expired burner for another winter.  This has been referred to as a “leniency” in the past and applies only to households demonstrating extenuating circumstances such as waiting on earthquake or flood repairs/rebuilds, waiting on retailers/installers, health issues, financial hardship where a subsidy is not available, appropriate or sufficient, or waiting on an ultra-low emission wood burner “insert” model that is not yet on the market.

To enquire about this possibility, contact Customer Services on 0800 329 276. Read more about how this works in Timaru specifically.

Healthier Homes Canterbury

Healthier Homes Canterbury enables Canterbury ratepayers, that meet criteria, to add up to $6000 to their rates bills over nine years to cover the cost of home heating appliances, ventilation and/or insulation.  At present Environment Canterbury are finalising details associated with the scheme, including interest rates. Applications will be open starting September 3, 2018.

Healthier Homes Canterbury was included and consulted on in Environment Canterbury’s 2018-28 Long Term Plan.  It was approved by Council at the June 21, 2018 Council meeting.

Next steps

If you are interested in Healthier Homes Canterbury, we encourage you to fill out a short expression of interest form

Once more detail is available, and registrations open on 3 September, we will contact those who have expressed their interest directly.  If you are still interested at that time you can make a formal application.

Alternative ways to fund your heating

An alternative to Healthier Homes Canterbury would be to get a loan from your bank or retailer.  Some banks allow you to add the cost of home heating appliances to your mortgage without additional fees, and some retailers offer interest-free loans for a certain period. We encourage you to investigate these options as well.

More information