Financial assistance and temporary waivers

We understand replacing old log burners with new, cleaner forms of heating can be costly. That’s why we provide options like subsidies and temporary waivers, and why we have adopted Healthier Homes Canterbury as proposed in our Long-Term Plan. We urge anyone struggling to contact us on 0800 329 276 because we don’t want anyone to be cold at home.

Subsidies

Check your eligibility for a subsidy by selecting the drop-down menu for where you live below. If you are eligible, your first step would be to contact either Community Energy Action Charitable Trust or EnergySmart (depending on where you live). They will check your eligibility and book a home energy check for to assess your needs, then apply for an Environment Canterbury subsidy on your behalf. Subsidies of up to $5000 are available and can be used to pay for a new heating appliance (wood burner or a heat pump) and its installation to replace your old wood burner.

Rangiora, Kaiapoi, Christchurch, Ashburton and Timaru
You must be:
  • The owner and occupier and have a current Community Services Card.

Note: Other evidence of financial hardship is considered on a case-by-case basis. Please contact us to discuss.

We may request IRD proof of income to demonstrate CSC eligibility.
Health referrals in conjunction with demonstrable low income are also useful.

If you have a SuperGold card, this must be a combo card with the Community Services Card and have the initials ‘CSC’ on the back.

If you are receiving NZ Super and your Community Services Card has expired, you will need to contact Work and Income to reapply.

Tenanted properties are not eligible. Please consider alternative options, for example, Healthier Homes Canterbury, bank loans or explore retailers who offer interest free terms.

Your wood burner must be:

  • A burner that is close to being due for replacement, or one that has recently expired; and
  • Be situated in the main living area.

Note: Funding may be used for the purchase and installation of an ultra-low emission burner (ULEB), or for a heat pump. Where your supplier is arranging the building consent application for the ULEB, funding may be used for this also (Environment Canterbury pays the supplier directly, not the homeowner).

If your wood burner has expired since 25 October 2016, funding may only be used for a heat pump as a heating replacement (not for a wood burner). Such expired burners will be considered for funding until the end of June 2019. Subject to funding availability.

If there are other heating sources (e.g. heat pump/flued gas or pellet fire) in the main living area, you may be eligible, especially if these are not adequately heating this area of your home.

Open fires have not been able to be used for several years and are not eligible.

If your current burner has not been in use or has been broken for some time, this is not eligible.

Your property must:

  • Be located in the Clean Air Zone for Rangiora, Kaiapoi, Christchurch, Ashburton or Timaru and be on a site less than 2ha (most urban properties) (visit Canterbury Maps if you’re not sure); and
  • Have not previously received financial support from Environment Canterbury towards a replacement wood burner.

Note: If the property has previously received an interest free Clean Heat loan, it may be eligible.

If the property has previously received a $500 subsidy towards a heat pump and the heat pump is not performing/working, you may be eligible for funding towards a replacement heat pump. The heat pump will need to be assessed by our assessor as part of your application.

If there is a wood burner in the room, this will be required to be removed/disabled as part of the heating replacement. If you are looking to replace the wood burner in this circumstance, you will need to consider alternative options; for example, Healthier Homes Canterbury, bank loans or explore retailers who offer interest free terms.

You should contact:

 

Geraldine and Waimate

 

Note: Due to high demand, we are not currently accepting further applications for subsidies in the Waimate clean air zone. We encourage low-income homes who meet the criteria to wait where possible and apply in a future year; or consider other options such as temporary waivers for a non-complying burner or Healthier Homes Canterbury. Call us on 0800 329 276 for personalised advice.

You must be:

  • The owner occupier and have a current Community Services Card.

Note: Other evidence of financial hardship is considered on a case-by-case basis. Please contact us to discuss.

We may request IRD proof of income to demonstrate CSC eligibility. Health referrals in conjunction with demonstrable low income are also useful.

If you have a SuperGold card, this must be a combo card with the Community Services Card and have the initials ‘CSC’ on the back. If you are receiving NZ Super and your Community Services Card has expired, you will need to contact Work and Income to reapply.

Tenanted properties are not eligible. Please consider alternative options, for example; Healthier Homes Canterbury, bank loans or explore retailers who offer interest free terms.

Your wood burner must be:

  • A burner that is close to being due for replacement, or one that has recently expired; and
  • Be situated in the main living area.

Note: Funding may be used for the purchase and installation of a low emission burner (LEB), an ultra-low emission burner (ULEB), or for a heat pump. Where your supplier is arranging the building consent application for the LEB or ULEB, funding may be used for this also (Environment Canterbury pays the supplier directly, not the homeowner).

If you have purchased the home since 25 October 2016, any existing, older-style burner may not be used. It is considered to be expired. Funding may only be used for a heat pump as a heating replacement (not for a wood burner). Such expired burners will be considered for funding; subject to funding availability.

If you have owned your home since prior to 25 October 2016, and it has an older-style burner, this burner can be used until 1 January 2020 and is not due for replacement until then.

If there are other heating sources (e.g. heat pump/flued gas or pellet fire) in the main living area, you may be eligible, especially if these are not adequately heating this area of your home.

If you currently have an open fire, this is not eligible. Open fires have not been able to be used in Waimate or Geraldine since 2017.

If your current burner has not been in use or has been broken for some time, this is not eligible.

Your property must:

  • Be located in the Clean Air Zone for Geraldine or Waimate and be on a site less than 2ha (most urban properties) (visit Canterbury Maps if you’re not sure); and
  • Not have previously received financial support from Environment Canterbury towards a replacement wood burner.

Note: If the property has previously received an interest free Clean Heat loan, it may be eligible.

If the property has previously received a $500 subsidy towards a heat pump and the heat pump is not performing/working, you may be eligible for funding towards a replacement heat pump. The heat pump will need to be assessed by our assessor as part of your application.

If there is a wood burner in the room, this will be required to be removed/disabled as part of the heating replacement. If you are looking to replace the wood burner in this circumstance, you will need to consider alternative options; for example, Healthier Homes Canterbury, bank loans or explore retailers who offer interest free terms.

You should contact:

Temporary waivers

Some households facing difficult circumstances may get a temporary waiver, enabling them to use their expired burner for another winter.  This has been referred to as a “leniency” in the past and applies only to households demonstrating extenuating circumstances such as waiting on earthquake or flood repairs/rebuilds, waiting on retailers/installers, health issues, financial hardship where a subsidy is not available, appropriate or sufficient, or waiting on an ultra-low emission wood burner “insert” model that is not yet on the market.

To enquire about this possibility, contact Customer Services on 0800 329 276. Read more about how this works in Timaru specifically.

Healthier Homes Canterbury

Healthier Homes Canterbury enables Canterbury ratepayers, that meet criteria, to add up to $6000 to their rates bills over nine years to cover the cost of home heating appliances, ventilation and/or insulation.  At present Environment Canterbury are finalising details associated with the scheme, including interest rates. Applications will be open starting September 3, 2018.

Healthier Homes Canterbury was included and consulted on in Environment Canterbury’s 2018-28 Long Term Plan.  It was approved by Council at the June 21, 2018 Council meeting.

Apply for Healthier Homes Canterbury

Applications for Healthier Homes Canterbury are now open. Please note there may be some delays processing applications initially depending on demand.

Alternative ways to fund your heating

An alternative to Healthier Homes Canterbury would be to get a loan from your bank or retailer.  Some banks allow you to add the cost of home heating appliances to your mortgage without additional fees, and some retailers offer interest-free loans for a certain period. We encourage you to investigate these options as well.

More information