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Quick Answers

Quick answers provides answers to frequently asked questions about Environment Canterbury services and information. If you don't find an answer to your question here, please see our Services and A-Z index pages or contact our Customer Services team on (03) 353 9007 and let us know.

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How can I find out if I am in a Clean Air Zone? Environment Canterbury has Clean Air Zones for Christchurch, Rangiora, Kaiapoi and Ashburton. If your property is located within one of these zones you may be restricted as to wha ...
I own a heritage listed house in Kaiapoi will I qualify for an exemption from the ban on open fires and solid fuel burners? If your property is listed in the Schedule included in Chapter Three of the Natural Resource Regional Plan or listed as a category B heritage home in the Waimakariri District Plan ...
I own a heritage listed house in Ashburton will I qualify for an exemption from the ban on open fires and solid fuel burners? If your property is listed in the Schedule included in Chapter Three of the Natural Resource Regional Plan or listed as a category B heritage home in the Ashburton District Plan y ...
What are the restrictions on outdoor burning in Kaiapoi? If you live on a property that has been zoned residential by the Waimakariri District Council you are not allowed to have an outdoor fire on your property at any time of the year, ...
What are the restrictions on outdoor burning in Ashburton? If you live on a property that has been zoned residential by the Ashburton District Council you are not allowed to have an outdoor fire on your property at any time of the year,wi ...
Are you banning the burning of wood for home heating? Environment Canterbury has allowed provisions for burning wood in the future in all of their Air Plan rules, however you may need to replace your wood burner with cleaner burning ...
When do I need to stop using my old wood burner or open fire in the Kaiapoi Clean Air Zone? Environment Canterbury's Airplan rules are now operative for Kaiapoi these state the following: that from 1 May 2010 or after a sale of a house whichever comes first you are not ...
When do I need to stop using my old wood burner or open fire in Ashburton Clean Air Zone One? Environment Canterbury's Air plan rules are now operative for Ashburton these state the following: that from 1 May 2011 or after a sale of a house whichever comes first you are n ...
Are there any situations where I can use a banned appliance? In Ashburton and Kaiapoi there is a exception that allows home owners to use their old wood burners and open fires in emergency power outage situations. An emergency power outa ...
Do I need to remove my wood burner or open fire now that I can't use it in the winter? It is not necessary to remove your old wood burner or close off your open fire once the ban in your area commences, however you will not be able to use the fire or wood burner. ...
Why is Environment Canterbury placing restrictions on the types of home heating people can install in their homes? Environment Canterbury is working to meet the National Environmental Standard for Air Quality (NES) set by Government. These standards set by the Ministry for the Environment, al ...
Can I install a wood fire into a new home in Kaiapoi? Environment Canterbury is working to improve the air quality in the Kaiapoi area. The single largest source of air pollution is home heating particularly in the winter months. ...
Can I install a wood fire into a new home in Ashburton? it is possible to install a wood fire in Ashburton as long it is one that is from Environment Canterbury's approved list. ...
Can I install a wood fire into a new home in Christchurch? Environment Canterbury is working to improve the air quality in the Christchurch area. The single largest source of air pollution is home heating particularly in the winter months ...
What happens next with the Canterbury Water Management Strategy? A Water Management Strategy framework for Canterbury has now been completed under the leadership of the Mayoral Forum a group of mayors and chief executives from all of Canterbury ...
I have been sold wet firewood. What can I do about it? The Consumer Guarantees Act, administered by the Ministry of Consumer Affairs, covers the supply of firewood. This requires that goods must be fit for the purpose they are sold/bo ...
Will the Canterbury Water Management Strategy be binding and set in concrete? The Canterbury Water Management Strategy is a guiding document and will need to be incorporated in the statutory requirements set by the Resource Management Act (RMA), into region ...
What is the goal of the Canterbury Water Management Strategy? The goal of the Canterbury Water Management Strategy is “to gain the greatest cultural, economic, environmental, recreational and social benefits from our water resources within a ...
Why has the Canterbury Water Management Strategy been developed? The Canterbury Water Management Strategy originally was initiated to address concerns of the farming industry following the droughts of the 1990s. It is stage four of a study in ...
What is the purpose of the Canterbury Water Management Strategy steering group and who is on it? The steering group has been tasked by the Mayoral Forum to oversee the preparation of the Canterbury Water Management Strategy, the public and stakeholder consultation process a ...

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