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Quick answers provides answers to frequently asked questions about Environment Canterbury services and information. If you don't find an answer to your question here, please see our Services and A-Z index pages or contact our Customer Services team on (03) 353 9007 and let us know.
TIP! Find more Quick Answers by clicking a topic on the left hand menu, or by typing your query and selecting "Quick Answers" under the search box and clicking "search".
I own a heritage listed house in Rangiora. Will I qualify for an exemption from the ban on open fires and solid fuel burners?
If your property is listed in the Schedule included in Chapter Three of the Natural Resources Regional Plan or listed as a category B heritage home in the Waimakariri District Pla ...
Can an investigating enforcement officer issue an infringement notice if the occupier is out or does not answer the door?
An infringement notice (a fine of $300) may be issued later where appropriate at the officer's discretion, even if the occupier was not there for the visit or was unco-operative. ...
What is a Regional Land Transport Strategy?
The Regional Land Transport Strategy sets the direction for the region’s transport system for the next 30 years. The Strategy is important for a number of reasons. It influences ...
I want to report illegal or unsafe disposal of asbestos, who should I contact?
Environment Canterbury has a role in identifying instances of illegal or unsafe disposal of asbestos and taking enforcement action when illegal waste disposal occurs. Please conta ...
Who should I contact if there is, or may be, asbestos in my home?
It is advisable not to disturb or remove the asbestos yourself. Please contact your local public health unit (click here to find yours) to speak to a Health Protection Officer for ...
There is a building being demolished and I am worried that there is asbestos that has not been removed. Who should I contact?
Should you have concern for those working on a site that may be exposed to asbestos you may report the matter to WorkSafe New Zealand on 0800 030 040. They can provide information ...
How will you help people learn more about burning better?
Everybody with a burner should know how to stop wasting firewood. We want to encourage as many people as possible to visit our website letscleartheair.co.nz and like our facebook ...
What is Environment Canterbury’s overall approach?
Environment Canterbury has identified four key areas of focus in addressing air pollution from home heating. 1. Working with partners and key stakeholders to provide leadership ...
My house will need to be rebuilt as the result of earthquake damage. Am I able to continue using my fire until the house is demolished?
If you are waiting on a your house to be rebuilt or waiting to see if your house needs to be rebuilt, you may continue to use your old woodburner or pellet fire. However you must ...
Are you banning the burning of wood for home heating?
Environment Canterbury has allowed provisions for burning wood in the future in all of their Air Plan rules. However, you may need to replace your woodburner with a cleaner burnin ...
How did Environment Canterbury's air rules come about?
Canterbury residents have consistently said air quality was their number one environmental issue. It is now second only to water quality. The Air Plan (Chapter 3 of the Natural R ...
Why is Environment Canterbury placing restrictions on the types of home heating people can install in their homes?
A number of Canterbury towns and cities have poor air quality at times, particularly during the winter. The largest cause of winter pollution in Canterbury towns is home heating. ...
What are the serious effects on health caused by pollution from home heating?
Environment Canterbury has been monitoring air quality in Canterbury for a number of years. We have been concerned about the levels of PM10 in the air. PM10 is made up of airborn ...
Can I light a barbecue/hangi/umu on my residential property?
Yes. However smoke should not cause any offensive or objectionable effect beyond the boundary of your property. Environment Canterbury may still receive calls about the fire from ...
I can smell strong car exhaust fumes. Who deals with it?
At the present time, Environment Canterbury is not following up on vehicle emission concerns. This issue is being dealt with nationally by the Ministry for the Environment. The po ...
My next door neighbour is stockpiling smelly compost/waste. Is this allowed?
If your neighbour is in a residential area, the District Council is responsible. Is the incident occurring at present? If yes Environment Canterbury will follow it up depending on ...
What does Environment Canterbury monitor with the air pollution monitoring stations?
The main contaminant that seems to be a problem in Canterbury towns is suspended particulate PM10. All monitoring stations, except Riccarton, monitor this contaminant. Carbon mono ...
Why have I received a letter about my old woodburner?
Environment Canterbury sends letters out to property owners who have woodburners or pellet fires that are at least 15 years old. The letter informs them of the date they are not a ...
When will I need to get rid of my open fire/old woodburner in Christchurch?
You are not required to replace an open fire or old woodburner. However, in Christchurch Clean Air Zone 1 you will not be allowed to use an open fire or old woodburner from 1 Apri ...
If my tenants use the fire, who will you take action against?
Both tenants and landlords are liable for the unlawful use of an open fire or an older solid fuel burner and Environment Canterbury may take action against both. Liability would u ...
Do I need to remove my woodburner or open fire now that I can't legally use it in the winter?
It is not necessary to remove your old woodburner or close off your open fire once the ban in your area starts. However you will not be able to use the fire or woodburner. For Ch ...
Can I use my old wood burner or open fire in an emergency situation?
Ashburton, Christchurch, Rangiora and Kaiapoi all have a rule that allows home owners to use their old wood burners and open fires in emergency power outage situations. An emerg ...
How do I find out if a property is available for public access?
Please contact our Customer Services team on 0800 324 636 or on 03 353 9007 (Christchurch) who can offer some information and advice on how to check. ...