Clean Heat

Are all households in Christchurch eligible for subsidies or assistance as part of the Clean Heat Project? No, only those households that are currently using a solid fuel burner or open fire that is in the main living area of the home and is being used as the main form of heating. ...
Are all households in Christchurch eligible for subsidies or assistance? No, only those households that are currently using a solid fuel burner or open fire that is in the main living area of the home and is being used as the main form of heating and i ...
Are you going to ban woodburners and open fires at any stage in the future? From 1 April 2010 residents in Christchurch's Clean Air zone will not be able to use their open fires or solid fuel burners older than 15 years during the winter months. The ba ...
Can I get assistance if I have already sealed off or removed my fireplace? Unfortuately not, when the assessor arrives for the first visit, the fire place cannot have been previously sealed off or removed. By sealing off or removing the old fire will mak ...
Can I get subsidies or assistance if I install the heater or insulation myself? To receive subsidies or assistance the installation work must be carried out by one of our registered installers. This way Environment Canterbury ensures that the products install ...
Can I participate in the Clean Heat project if I do not want to permanently seal off my chimney? If you wish to participate in the Clean Heat project the fire place must be permanently sealed off by a registered tradesman, and chimneys must be capped to be eligible for subsid ...
Can I participate in the Clean Heat project if I only want insulation No, we do not provide for insulation only. The aim of the Clean Heat Project is to reduce emissions by replacing old solid fuel burners and open fires with cleaner and more effici ...
Can I participate in the project if I only want insulation? Insulation is included as part of the Clean Heat project however there must an open fire or log burner being replaced to qualify. ...
Can my open fire or solid fuel burner be retained for emergency use in Kaiapoi as part of the Clean Heat Project? No, the project requires the removal of, or rendering unusable of the existing solid fuel burner or open fires. The main aim of the Clean Heat Project is to reduce the pollutants ...
How can I find out if I pay the Clean Heat targeted rate? Look at the rates demand from your district council. It will be detailed separately on the demand. However this will only show on the first rate demand each financial year whi ...
How can I keep warm with a heat pump or low-emission woodburner that has a lower heat output than my old woodburner? If you install ceiling and underfloor insulation you will find that you need an appliance with a lower output, which will also mean you have lower running costs. Ideally a layer o ...
How long will it take for the Clean Heat contractors to contact me to arrange installation dates? Once the Clean Heat team have received all the relevant paperwork and any costs have been paid for the relevant contractors are tasked the work. They have 15 working days in which ...
How will I know if I am in a Clean Heat targeted area ? Customers will be able to establish this by looking at their rates demand from their district council. It will be detailed separately on the demand. However this will only s ...
I don't like the appliance recommended by the Clean heat assessor can I change? Unfortunately you can only choose from the appliances recommended by the assessor. If you would like to discuss another appliance you will need to discuss this with your assessor. ...
I have an open fire/solid fuel burner but I hardly ever use it. Can I take part in the project? If your property is located within a Clean Heat project zone? If the open fire or solid fuel burner is your current main source of winter heating and there are no fixed sources of ...
I have just purchased a house that has been part of the Clean Heat Project previously. I am not happy with the appliance installed. Can I go through the project again to get a different appliance? Each property is only eligible for Clean Heat assistance once. If the property has already participated then it would not be eligible for any further assistance. ...
I have participated in the Clean Heat Project before and have moved to a new house. Can I participate in the project again at my new property? Yes, providing your new home meets the eligibility criteria for the project. The house must have an open fire or solid fuel burner that is currently being used as the main form o ...
I have received a letter about registering for the Clean Heat project which I know nothing about? Christchurch has poor air quality at times during the winter, mostly caused by home heating. Open fires and older, inefficient solid fuel burners contribute most to Christchurch ...
I haven't got an open fire or woodburner but my heating is not very efficient - am I eligible for the Clean Heat project? To be eligible for the Clean Heat Project you must have an open fire or old solid fuel burner that will be replaced. The Clean Heat project is about reducing emissions and encoura ...
I live just outside the Ashburton town limits, am I eligible for the Clean Heat Project? No, residents in these communities do not pay a targeted rate for the Clean Heat Project therefore they will not be eligible for any assistance. Winter air pollution is less of ...
I live just outside the Kaiapoi town limits, am I eligible for the Clean Heat Project? No, residents in these communities do not pay a targeted rate for the Clean Heat Project therefore they will not be eligible for any assistance. Winter air pollution is less of ...
I live just outside the Rangiora town limits, am I eligible for the Clean Heat Project? No, residents in these communities do not pay a targeted rate for the Clean Heat Project therefore they will not be eligible for any assistance. Winter air pollution is less of ...
I live just outside the Timaru town limits am I eligible for the Clean Heat project? No, residents in these communities do not pay a targeted rate for the Clean Heat Project therefore they will not be eligible for any assistance. Winter air pollution is less of ...
I receive Government Superannuation. Do I qualify for the Clean Heat Full Assistance Programme? If you also receive a rates rebate from the Christchurch City Council you will qualify for full assistance. If you don't qualify for a rates rebate you may still be eligible fo ...
If I have registered with Clean Heat or have been assessed and am waiting for an installation, can I continue to use my open fire/old appliance while I am waiting for our new appliance? No. You can use a temporary non-polluting alternative until you have installed a replacement. If you are Clean Heat registered and are caught break ...
If there are problems with the appliance after they are installed who do we contact? You must contact the contractor first and arrange for them to check the appliance. If there is not a successful resolution at this point please contact the Clean Heat project so t ...
I'm a landlord with a few rental properties. Can I participate in the Clean Heat Project with all my homes? Yes, if the homes are eligible (have a functioning solid fuel burner or open fire in the main living area), there is no limit on the number of homes with which you can participate ...
I've got a woodburner in my lounge and a heat pump in my large open plan living - am I eligible for assistance through the Clean Heat Project? It comes down down to what is determined as the main living area and this needs to be agreed with the assessor when they visit you at the property. ...
I've participated in the Clean Heat Project before and have now moved house. Can I participate again with my current home? Yes, if your new house meets the eligibility criteria for the Clean Heat project. One of the aims of the Clean Heat project is to convert as many houses as possible to cleaner fo ...
What do you mean by our fire must be in working order to participate in the Clean Heat project? There must be evidence of an open fire or solid fuel burner being used as the sole source of heating in the main living area at the time of assessment. There must be no othe ...
What financial incentives are available as part of the Ashburton Clean Heat Project? There are subsidies available or an interest free loan available to homeowners in Ashburton who qualify for the Clean Heat Project. Subsidies Community Services Cards Holde ...
What financial incentives are available as part of the Kaiapoi Clean Heat Project? There are subsidies available or an interest free loan available to homeowners in Kaiapoi who qualify for the Clean Heat Project. Subsidies Community Services Cards Holders ...
What financial incentives are available as part of the Rangiora Clean Heat Project? There are subsidies available or an interest free loan available to homeowners in Rangiora who qualify for the Clean Heat Project. Subsidies Community Services Cards Holder ...
What financial incentives are available as part of the Timaru Clean Heat Project There are subsidies available or an interest free loan available to homeowners in Timaru who qualify for the Clean Heat Project. Subsidies Community Services Cards Holders • ...
What happens if we sell the house before the Clean Heat Loan has been fully paid? Your loan must be repaid in full as part of your property settlement. Your lawyer will oversee this process. You will not be able to transfer this loan to another property. You c ...
What is the maximum income to be eligible for subsidies or assistance in Christchurch? All households that are currently using a solid fuel burner or an open fire as their main form of heating are eligible, regardless of their income. People on low incomes may recei ...
What is the process once a Clean Heat assessor has been to the property? Once you have received your quote please call the Clean Heat team to accept it. You will also need to send in your signed participation agreement. If your assessor was not a ...
What will happen if I use my open fire or old woodburner this winter in Christchurch? If you use an open fire or old woodburner between 1 April and 30 September (inclusive) each year from 1 April 2010, you risk a $300 fine every day you offend. After the second off ...
Who is eligible for the Clean Heat Project in Ashburton? To be eligible for the Clean Heat Project in Ashburton the property must be located within the designated residential area in Ashburton be built prior to 1 January 2000 and pay t ...
Who is eligible for the Clean Heat Project in Kaiapoi? To be eligible for the Clean Heat Project in Kaiapoi the property must be located within the designated residential area in Kaiapoi, be built prior to 1 January 2000 and pay the ...
Who is eligible for the Clean Heat Project in Rangiora? To be eligible for the Clean Heat Project in Rangiora the property must be located within the designated residential area in Rangiora, be built prior to 1 January 2000 and pay th ...
Who is eligible for the Clean Heat Project in Timaru? To be eligible for the Clean Heat Project in Timaru the property must be located within the designated residential area in Timaru, be built prior to 1 January 2000 and pay the Cl ...
Why are the financial incentives for Ashburton residents not as attractive as those for Christchurch? The Clean Heat targeted rate was decided by your local council as part of the Annual Plan process. Ashburton rate payers pay a lesser targeted rate than Christchurch residents the ...
Why are the financial incentives for Kaiapoi residents not as attractive as those for Christchurch? The Clean Heat targeted rate was decided by your local council as part of the Annual Plan process. Kaiapoi rate payers pay a lesser targeted rate than Christchurch residents there ...
Why are the financial incentives for Rangiora residents not as attractive as those for Christchurch? The Clean Heat targeted rate was decided by your local council as part of the Annual Plan process. Rangiora rate payers pay a lesser targeted rate than Christchurch residents ther ...
Why are the financial incentives for Timaru residents not as attractive as those for Christchurch? The Clean Heat targeted rate was decided by your local council as part of the Annual Plan process. Timaru rate payers pay less than Christchurch residents and so less funding is a ...
Why are you providing financial subsidies and assistance to change heating appliances to Clean Air options? Financial incentives are aimed at encouraging householders to replace existing open fires and older solid fuel burners with cleaner heating in order to improve air quality to meet ...
Why does a property have to be built prior to 1 January 2000 in order to be eligible for the Clean Heat project outside Christchurch? In January 2000 the New Zealand Building Code changed to require builders to install a higher level of insulation in the ceilings of new houses. These house are likely to be bett ...
Why should people who already have clean heating be subsidising people who pollute? All people in Christchurch will benefit from the results of the Clean Heat Project which will be cleaner and healthier air to breathe. Over the past decade, Canterbury people have ...
Won't electric heating be too expensive to heat my home? If you install sufficient ceiling and underfloor insulation you will find that you will need less heating as you are keeping the heat in better.Ideally a layer of approximately 20 ...

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