Contact Information

Contact our Customer Services section by email: ecinfo@ecan.govt.nz or phone;

Ph: [03] 353-9007 in Christchurch or [03] 684-0500 in Timaru or toll free on 0800 EC INFO [0800 324 636] during business hours.

You can contact the Pollution Hotline 24 hours, 7 days a week to report pollution.

Ph: [03] 366-4663 for Christchurch residents
Ph: 0800 76 55 88 for residents outside of Christchurch

Christchurch Office	Kaikoura Office	Timaru Office
58 Kilmore Street PO Box 345 Christchurch View Map	Beach Road PO Box 59 Kaikoura View Map	75 Church Street PO Box 550 Timaru View Map
Ph: [03] 365-3828 Fax: [03] 365-3194	Ph: [03] 319-5781 Fax: [03] 319-5809	Ph: [03] 684-0500 Fax: [03] 684-0505
Hours:	Hours:	Hours:
8:00am - 5:00pm Monday - Friday*	8:00am - 4:30pm Monday - Friday	8:30am - 5:00pm Monday - Friday

* 9.45 - 5pm Thursdays for customer service enquiries.

Ph: [03] 366-2359 (24 hrs)
Fax: [03] 366-9960 (24 hrs)

If you have any feedback, questions, comments about how this website works, then please contact the web team by email: ecinfo@ecan.govt.nz.